Terms of use

Welcome to Chittar Honey. By accessing our website and purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

These Terms & Conditions govern your use of our website and the purchase of products from Chittar Honey. By placing an order, you confirm that you agree to these terms.

We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Pricing

  • All products listed on our website are subject to availability.
  • We strive to ensure accurate product descriptions and pricing. However, errors may occasionally occur.
  • Prices are subject to change without prior notice.

In case of incorrect pricing or product information, we reserve the right to cancel or refuse any order placed.

3. Orders & Payments

  • Orders will be processed only after successful payment confirmation (for prepaid orders).
  • We reserve the right to cancel or refuse any order due to product unavailability, incorrect details, or suspected fraudulent activity.
  • Customers must provide accurate billing and shipping information.

4. Shipping & Delivery

  • Delivery timelines may vary depending on location.
  • Chittar Honey is not responsible for delays caused by courier services or unforeseen circumstances.
  • Customers are responsible for providing accurate delivery addresses.

5. Returns & Refunds

  • Due to the nature of food products, returns may not be accepted unless the product is damaged or defective at the time of delivery.
  • Any damage claims must be reported within 24 hours of receiving the product with proper proof (images/video).
  • Refunds, if applicable, will be processed after verification.

6. Product Information

Our honey is natural and may vary slightly in color, taste, or texture depending on seasonal and floral sources. Crystallization is a natural process and does not indicate spoilage.

7. Intellectual Property

All website content, including text, images, logos, and branding, belongs to Chittar Honey and may not be copied, reproduced, or used without permission.

8. Limitation of Liability

Chittar Honey shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Contact Information

For any questions regarding these Terms & Conditions, please contact:

📞 Phone:
+91 730-657-454
+91 952-628-2422

📧 Email:
chittarfpcl@gmail.com

Chittar Honey
Venjaramoodu, Manikode
Thiruvananthapuram District, Kerala